KAFEL BARAKA

Privacy Policy

Effective date: July 29, 2026 · Last updated: July 29, 2026

This Privacy Policy explains how the KAFEL BARAKA mobile application and online store (the “App”) collects, uses, stores, and protects the personal information of its users. By using the App, you agree to the terms of this Policy.

1 Information We Collect

The App collects only the information necessary to provide its service:

• Contact information: the name and phone number you provide when placing an order.
• Customer identifier: the customer code issued by the store (used for login) — if you choose to enter it.
• Order information: items in your cart, order history, purchases, payments, and (if applicable) balance/debt status.
• Technical information: basic technical data required for the stable operation of the App (for example, request time).

2 How We Use Your Information

The collected information is used for the following purposes:

• To receive, process, and deliver your orders;
• To contact you regarding your order (by phone);
• To display your purchase, order, and payment history when you log in as a customer;
• To improve service quality and fix technical issues.

We do not sell your information for advertising and do not share it with third parties for commercial purposes.

3 Data Storage and Security

Your data is stored on secured servers, and encrypted (HTTPS) connections are used during transmission. We apply reasonable technical and organizational measures to prevent unauthorized access, alteration, or disclosure.

4 Sharing With Third Parties

Your information may be shared only in the following cases and only to the extent necessary:

• With service providers directly involved in delivering your order;
• When required by law or in response to a lawful request from authorized government authorities.

5 Data Retention

Your personal information is retained for as long as necessary to provide the service or as required by law. Upon your request, your account and related data may be deleted.

6 Your Rights

• Request access to and correction of your information;
• Request deletion of your account and personal data;
• Withdraw the consent you gave for the use of your data.

To exercise these rights, please contact us using the details below.

7 Children’s Privacy

The App is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that such information has been collected, we will delete it.

8 Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised. We will make reasonable efforts to notify you of significant changes through the App.